POLICIES AND PROCEDURES

COVID-19:  Please allow 14 days after any vaccination dose to book a massage. 

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Please do not book an appointment if in the past 48hrs you've experienced any of the following: fever or chills, cough, shortness of breath or difficulty breathing, fatigue, muscle or body aches, headache, new loss of taste or smell, sore throat, congestion, runny nose, nausea, vomiting, or diarrhea.

PROFESSIONAL BOUNDARIES:

The intention of Shy’s Healing Corner (SHC) is to provide holistic healing. Sexual interaction or discussion of any kind while scheduling an appointment or during a session is NEVER appropriate and strictly prohibited. Any requests for sexual activity or any sexual innuendos made will NOT be tolerated and will be reported to the proper authority. Any payment already received will not be refunded and you can consider yourself no longer a client with my company.

The genital area will not be massaged or touched under any circumstances.  A professional distance will be maintained from these areas at all times.

SCOPE OF PRACTICE:

I am a licensed massage therapist and held to the highest standards of the American Massage Therapy Association and National Certification Board for Therapeutic Massage and Bodywork (NCBTMB). I do not diagnose or prescribe for medical conditions.

PAYMENT POLICY:

• Payment is due at the time of booking unless scheduled on short notice. In this case, a 50% deposit is required to secure an appointment.  The remainder is due the day of the session. You have the option to pay before the start of your session. This will prevent us from handling any finances at the beginning and we can smoothly begin the session.

• Payment Methods: Cash, Paypal, Cash App, and Venmo, are the current payment options. If neither option is for you, then a card reader that accepts Visa, Mastercard, American Express, and Discover can be used with a 2.70% service fee. 

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• Gift Certificates: There are no refunds on gift certificates. Gift certificates become null and void if not used by their expiration date. 

PARKING POLICY:

• Clients are responsible for covering all parking fees incurred during the session. This includes any costs for parking at off-site locations, or any other venues related to the services provided. Please ensure that you are prepared to pay for parking as these fees are not included in the service charges and must be paid directly by the client. 

NO SHOW:

You forfeit any payment received if you're a 'no-show' with no communication of being late or having to reschedule after 10 mins of my arrival. Please be courteous and communicate with me if something happens or comes up. After two consecutive no-shows, you will no longer be able to schedule an appointment. You will also forfeit any payment if the session needs to be canceled at the time of the appointment for any reason.

CANCELLATION:

Please provide at least 24 hours ( 7 days for corporate events) notice if you need to cancel an appointment, or any other modification to your appointment, such as reducing/increasing your appointment hours. If you fail to cancel prior to 24 hours before your appointment slot, or you do not show up for your appointment, any payment received will be forfeited or incur a $50 fee.

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RESCHEDULING: 

Life happens, I get it. As long as you contact me within 24 hrs and reschedule your appointment your deposit will still be valid. After rescheduling three times, your deposit or any payment received will be forfeited. 

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SPACE: 

Please have a space available for a massage table (28"W x 84" L) as well as enough space for me to maneuver around the table.

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MINIMUM BOOKING POLICY FOR TABLE MASSAGES: 

The minimum booking time for a table massage is 1 hour. The rates for 75 minutes and 90 minutes are designed to encourage one to remain on the table to maximize the healing benefits of a massage. Therefore, massage times cannot be split between two people. If there are multiple people at the same location wanting massages of less than one hour, at least one person must book a full hour. Others wanting less than an hour will be charged at a rate of $2.50 per minute.

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PETS: 

While I love meeting your pets, many of them may want your attention during the session. It is not uncommon for pets to jump on the table or lick the face, hand, or feet that are accessible to them from the table. If your pet is as enthusiastic as you for the massage or for having a guest in the home- to minimize the distraction and increase your relaxation- please put them in a different room during the session.

REFERRALS:

I love referrals! Sharing is Caring. Recommend me to a friend and once they complete their session, you will receive an additional 15 minutes on your next session.